How can we help?
Have you checked whether the answer to your question is covered by our Service Centre help section?
Got a specific problem and looking for a quick answer?
Our Service Centre has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.
24/7 emergency hotline for reporting lost or stolen cards
| 24/7 emergency hotline for reporting lost or stolen cards – in Germany | 116 116* Mon-Sun: 00:00 - 24:00 |
| Emergency hotline for reporting lost or stolen cards – International | +49 30 4050-4050** Mon-Sun: 00:00 - 24:00 |
* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply
Our address and bank details
| Address: | Mittelbrandenburgische Sparkasse in Potsdam Saarmunder Str. 61 14478 Potsdam |
|---|---|
| Postal address: | Mittelbrandenburgische Sparkasse in Potsdam 14459 Potsdam |
| Telephone*: | 0331 89 89 89 |
| Fax*: | 0331 89 89 85 |
| Online banking hotline*: | 0331 89 89 89 |
| E-Mail: | service@mbs.de |
| Sort code: | 16050000 |
| BIC: | WELADED1PMB |
* Calls from a German landline are charged at Euro 0.20 each. Calls from mobile phones are charged at no more than Euro 0.60 each.
You can also find us on social media
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